What is Chunfu Furniture’s policy if natural stone furniture arrives damaged, and how are freight claims handled?

Chunfu Furniture recommends a simple but consistent maintenance routine to keep your natural marble and travertine furniture looking beautiful for years.

Natural stone is sensitive to acidic substances such as vinegar, lemon juice, cola, or wine. Wipe up spills immediately with a soft cloth and clean daily using only neutral pH cleaners or just warm water and a microfiber cloth.

For best protection, we strongly recommend applying a high-quality stone sealer every 6 to 12 months, depending on usage. This creates a protective barrier against stains and etching while preserving the natural beauty and veining of the stone.

With proper care, Chunfu Furniture marble and travertine pieces will maintain their elegant appearance and high value over time. These maintenance steps are easy to follow and help protect your investment in luxury natural stone furniture.

Chunfu Furniture offers a one-year structural warranty on all our natural stone furniture. This warranty covers the wooden frame, hardware fittings, stone bonding, and overall structural integrity under normal use.

For any manufacturing defects or natural damage (not caused by transportation, improper use, or human error), we provide responsive after-sales support. Simply send us clear photos or videos of the issue. Our team will assess it promptly and respond with a solution — either shipping replacement parts free of charge or providing detailed professional repair guidance.

This policy reflects our confidence in the quality and durability of our products. Chunfu Furniture is committed to long-term customer satisfaction and stands behind every piece we manufacture.

Yes, Chunfu Furniture offers convenient third-party door-to-door sea freight services to most major destinations including the United States, Canada, Europe, Australia, and the Middle East. We work with experienced freight forwarders to handle the entire shipping process from our factory in China all the way to your doorstep.

Shipping costs are calculated based on volume (CBM) or gross weight (KG), whichever is higher (chargeable weight). The total cost includes sea freight, destination port charges, and inland delivery fee to your address.

An important advantage is that when you order multiple items in one shipment, the delivery fee is charged only once, significantly saving costs on combined orders. We provide clear freight quotations with transparent breakdowns before production begins.

Chunfu Furniture has a very flexible minimum order quantity (MOQ) of just one single piece. We support both one-off custom orders and bulk purchases without strict restrictions.

For bulk orders, we offer attractive unit price discounts starting from 5 pieces and above. The larger the order quantity, the better the pricing becomes due to economies of scale in material sourcing, production, and shipping. We provide clear tiered pricing in every quotation.

To reliably support medium and large projects, Chunfu Furniture maintains a strong monthly production capacity of 500–800 dining tables and over 1,000 coffee tables, side tables, and console tables. This capacity ensures we can handle substantial orders while maintaining consistent quality and reasonable lead times.

Whether you need a small custom order or a full container of natural stone furniture, we are fully equipped to support your project with competitive pricing and professional service.